Board of Directors

The ONESTEP Board of Directors consists of up to 10 members composed of four (4) Regional Directors, each of whom shall be elected by the voting members of their respective regions, six (6) Directors at Large, each of whom shall be elected by the voting members as a whole.  There are Ex-officio Non-voting Directors including the Past President of the Corporation and up to five (5) individuals recruited for thier specific expertise, deemed to be able and willing to contribute to the Vision and Mission of this organization.  These individuals are recruited by the elected Board members, at their discretion,

Heather McMillan

Board President

Heather serves as an Executive Director for the Durham Workforce Authority (DWA). The DWA is one of 26 Workforce Planning Boards funded by the provincial Ministry of Advanced Education and Skills Development.  non-profit organization that facilitates labor market development at the community level. Her substantial community involvement includes a Board Member on the Local Diversity and Immigration Partnership Council Durham, Past President of the Boys and Girls Club of Durham Foundation, Past Board Member of the Literacy Network of Durham and current member of Feed the Need Durham. Heather serves as an Executive Director for the Durham Workforce Authority (DWA). The DWA is one of 26 Workforce Planning Boards funded by the provincial Ministry of Advanced Education and Skills Development.  non-profit organization that facilitates labor market development at the community level. Her substantial community involvement includes a Board Member on the Local Diversity and Immigration Partnership Council Durham, Past President of the Boys and Girls Club of Durham Foundation, Past Board Member of the Literacy Network of Durham and current member of Feed the Need Durham. 

Her commitment to community involvement has been recognized and she is a recipient of Ontario’s Volunteer Service Award, has received a Business and Professional Woman of Durham Award for her work and accomplishments in business. 

Heather is one of 25 not for profit leaders to be accepted into the inaugural cohort of the Toronto Sector Skills Academy.

Karen Wilson

Vice President

Karen Wilson is currently the Executive Director at Employment Planning and Counselling Peterborough. She has over 25 years of experience in the career and employment service field, with expertise in organizational management, human resources, training, community development board governance, finances and policy development. With a history as an instructor/ vocational evaluator, Karen is a skilled facilitator, trainer and public speaker.

Karen’s community development experience includes: Member of Planning Committee, Coordinator of Hiring Committee and Co-Chair of Employment and Training Committee for Peterborough Poverty Reduction Network; Member of Board and community investment panel, Vice-Chair Community Impact Committee and Chair-Facilities for United way of Peterborough and Area; Original member and Co-Chair for Community Employment Resource Partnership (CERP); and Member of Service Planning Working Group for Workforce Development Board – Local Employment Planning Committee (LEPC).

Through her role on the ONESTEP Board of Directors Karen hopes to uphold ONESTEP, its network and Executive Director by contributing toward the overall good of the career training and employment industry. Also by supporting effective training and development for front line workers.

Karen Makela

Treasurer & Northern Region Director

Karen Makela is currently the General Manager of Employment Services and Newcomer Services at the YMCA Sudbury. With a Bachelor of Political Science/Public Administration Program from Laurentian University and a Diploma in Recreation and Leisure Services from Humber College Karen is a seasoned professional with over 25 years of Municipal Government experience. She has practical knowledge in the field of the public sector, resource, and facility management with emphasis on policy development, economic diversification, revenue generation and long term strategic planning.

Being at the Senior Management level for the last 8 years has given Karen hands-on analytical/problem solving experience in community development facilitation, as well as extensive event planning and logistics management expertise. Her thorough knowledge of employer human resource practices has given her familiarity in staff and volunteer recruitment, training, retention, deployment and recognition.

Through her role on the ONESTEP Board of Directors Karen hopes to provide innovative and forward-thinking community services management that focuses on building healthy communities with strong local economies, quality customer service outcomes and exceptional programming opportunities for ONESTEP members. Additionally through her role Karen plans to ensure that product quality, client service excellence, and corporate integrity are upheld as primary objectives of ONESTEP.

Nimo Abdulkadir

Central Region Director

Nimo Abdulkadir is currently the Director of Tropicana Employment Centre, a division of Tropicana Community Services. With over 20 years of experience in career and employment services, Nimo has worked with a diverse client population over the years. She has managed a number of school to work transition initiatives, as well as employment programs for at-risk youth, newcomers and internationally trained professions. She has worked in partnership with organizations in addressing the needs of youth in priority neighbourhoods, including pre-apprenticeship training program in collaboration with Centennial College. As the Director of Tropicana Employment Centre, Nimo has successfully managed the implementation of a continuous improvement performance measurement framework. As part of the implementation, Nimo led the development of systems and processes in order to effectively manage and guide service delivery. As a member of the Tropicana Employment Centre advisory and Tropicana Employment Centre pre-apprenticeship committee, Nimo develops strategies to improve and enhance programs. She facilitates visioning and strategic planning sessions with staff and leads development and employee engagement initiatives in her role. She uses a number of assessment tools in her work with individuals and teams, including Personality Dimensions, and CareerCycles Method of Practice.

Nimo has a BA with a Major in Sociology from York University and Certificate in Career Development Practitioner from George Brown College. Nimo has a wealth of knowledge on employment trends and issues affecting at risk youth, she is passionate and committed in making a difference in the lives of the clients we serve.

Sherri McDermid

Western Region Director

Sherri McDermid is currently the Director of Employment and Housing Services at Lutherwood with over 15 years experience in the employment field. Sherri has extensive experience in program development and evaluation, training development and facilitation. As a member of Lutherwood’s senior leadership team, she is involved with strategic and operational planning, risk management and leadership development.

Sherri has been actively involved in the employment community, participating in various committees and working groups including: The Poverty Reduction Committee of Waterloo Region, Community Employment and Literacy Committee, Cambridge Employment Facilitation Network, Guelph-Wellington Employment Network, Immigration Partnership Working Steering Group. Sherri is also a past board member and vice-chair of Project READ Literacy Network.

Through her role on the ONESTEP Board of Directors Sherri hopes to provide the support needed for ONESTEP to continue building a strong employment community that can meet the current and future demands of a dynamic and complex workforce. is currently a call for nominations to fill this position.

Rhonda Beauregard

Eastern Region Director

Rhonda Beauregard has been working in the not-for-profit sector for over 20 years. She has worked extensively in the areas of homelessness, addictions, mental health, and employment. For the majority of her career, Rhonda is well versed in program development and management and has implemented many employment programs including social enterprises and supported employment programs for persons with disabilities. For the past 10 years, she has worked with Pinecrest Queensway Community Health Centre in Ottawa where she is currently the Manager of Employment Services.

Rhonda specializes in systems and process development and improvement strategies and shares her knowledge with the employment community. She participates in a number of city wide coalitions and groups including the Employment Ontario Ottawa Network (EOON), the Partners for Success in Youth Employment, the Health Working Group with Hire Immigrants Ottawa, and chairs the EOON Job Developer Meetings.

Jasmine Artis-Longhurst


Jasmine M. Artis–Longhurst is a Senior Manager with Operation Springboard. She is involved with organizations that deal with disadvantaged and high need populations of Toronto. Over the past 28 years, Ms. Artis-Longhurst has been involved in numerous community organizations, and is actively involved in leadership and self-esteem building programs for young people in her community. She has served on Boards such as The Centre for Victims of Torture working to give people a chance at a future free of stigmatization. She currently sits on the CAST Community Advisory Committee and the Toronto Employment and Social Services Employment Advisory committees.

Olivia Breazenu


Olivia is currently the Senior Manager / Associate Director at the Windsor Women Working With Immigrant Women (W5). With over 14 years of experience in employment sector, she is passionate about working with diverse populations including visible minorities, people with disabilities, youth, women and LGBTQ. She is actively connected with EO service provider networks, youth service network, service provider network for people with disabilities, and women in construction network.

Since October 2016, Olivia has acted in an advisory capacity for the Ministry of Advanced Education and Skills Development’s (MAESD) EOIS External Reference Group. With her advanced skills in data analysis, software design and knowledge in CaMS and SP Connect, she has provided a list of suggestions directly to the ministry’s IT development teams for data-entry efficiency and user-friendly improvement. The COJG calculation tool, that she has developed, was presented and shared with the ministry's IT team, ETCs and EO service providers.

As ONESTEP is acting in an important role in supporting Ontario employment service providers, Olivia hopes that W5's fully support and her contribution of her expertise in service innovation, program development, data flow analysis can assist ONESTEP and its members in their continuous success.

Madge Richardson


Madge is currently the Executive Director of the North Superior Workforce Planning Board, one of 26 Workforce Planning Boards funded by the provincial Ministry of Advanced Education and Skills Development. Awarded one of eight Local Employment Planning Council pilot projects in December 2015 and continues to operate in that capacity.

In her role as Executive Director with the Workforce Planning Board, Madge has successfully developed and maintained strong community partnerships and continually works toward improving the quality of life for the region through workforce development initiatives, fulfilling the mandate established by the Ministry of Advanced Education and Skills Development.

As a big picture thinker Madge is passionate in her efforts to build and strengthen our communities’ capacity to address their unique challenges and opportunities by working together with local partners in the development of local solutions for local issues. Madge believes the community-based training and employment sector plays a vital role in developing the workforce and contributing to the economic landscapes throughout the province. As a Board member she hopes to assist ONESTEP in growing its capacity and successfully strengthening the network and its ability to best meet the needs of ONESTEP members in preparation for the future.

John Griffiths

Past President

John Griffiths has served the employment sector for more than 20 years. During this period, he has supported people with cognitive disabilities as an employment and job coach, worked with WSIB recipients to develop and implement labour market re-entry plans, facilitated workshops, counselled clients, supervised teams and held managerial positions. Currently John is the Director of Workforce Development, Employment Services and Training with Goodwill Ontario Great Lakes.

As an employment sector expert, John devoted to program development and holds seats on the Steering Committee of the Employment Sector Council London/Middlesex (ESCLM), the Mission Leadership Team of Goodwill Ontario Great Lakes, the Program Advisory Committee of Conestoga College's Career Development Practitioner Program, and the Steering Committee of the Impact of Job Loss on Families Project in London/Middlesex. John is also a founding member of the London chapter of the Ontario Alliance of Career Development Practitioners (OACDP).

Mohammed Bhamani


Mohamed Bhamani is the Executive Director, Global Human and Social Services, and is a Director in KPMG’s Management Consulting practice in Toronto, Ontario. He has a wide range of experiences over a 10 year consulting career in the public sectors in Canada and Australia, with specialization in human and social services, central agencies, municipalities, and National Defence. He has developed professional skills in strategy development, executive facilitation, risk management, operational reviews stakeholder management, financial analysis, program development and evaluation, and business planning. Mohamed has helped Ministries, Departments, and Agencies review their current state and, with clear sightlines on the future, develop outcomes-based solutions. He is a bridge-builder, who understands the need to bring stakeholders and clients together along the journey, while bringing discipline and focus to the team for achieving greater return for constituents on the programs and services they invest in and rely on. In this role as Executive Director of KPMG’s Global Human and Social Services Practice, Mohamed works to support transformations for governments around internationally, through the development of innovative thought leadership and methodologies that puts outcomes first, ensuring the needs of the most vulnerable are front and centre. Mohamed holds a Master of Business Administration degree, is a Chartered Professional Accountant, and is also a Director of the Board at the Canadian Mothercraft Society.

Sherree Mahood


Sherree Mahood has 34 years of public service experience in both the federal and provincial governments. Recently retired from the position of Director, Western Region for the Ministry of Training Colleges and Universities, she oversaw the design, development and implementation of the Employment Ontario network. Previous to that Sherree has had successive senior positions in government in the areas of delivery, management, innovation, program design and strategic policy development. Of particular interest to Sherree are governance structures, client-centered service delivery systems and ensuring all Ontarians have access to appropriate services.

A tireless proponent of the benefits of collaboration both within and external to government, Sherree has always been a supporter of ONESTEP and its network. As an ex-officio board member Sherree can assist with the development of strategic input to government and navigating the best ways to make ONESTEP’s voice heard.

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116 Industry Street
Toronto, ON M6M 4L8
Tel: 416-767-1679



116 Industry Street
Toronto, ON M6M 4L8
Tel: 416-767-1679


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